Privacy policy

Privacy Policy

This Privacy Policy explains how your personal information is gathered, used, and shared when you visit or make a purchase from petarthaus.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, certain information is automatically collected about your device. This may include details such as your web browser, IP address, time zone, and cookies installed on your device. In addition, while browsing the Site, we gather information about the pages or products you view, the websites or search terms that referred you, and how you interact with the Site. This data is referred to as “Device Information”.

Email marketing (if applicable): With your consent, we may send you emails regarding our store, new products, and updates.

Text marketing (if applicable): With your permission, we may send SMS messages about our store, products, and updates, including checkout reminders. These reminders may be triggered via webhooks.

We collect Device Information using the following technologies:

Cookies – small data files stored on your device, often containing a unique identifier.
Log files – track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.
Web beacons, tags, and pixels – electronic tools used to analyze how users browse the Site.

When you make or attempt to make a purchase, we collect additional information such as your name, billing and shipping address, payment details (including credit card information), email address, and phone number. This is referred to as “Order Information”.

In this policy, “Personal Information” includes both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to:

Process and fulfill your orders (including payments, shipping, and confirmations);
Communicate with you;
Detect and prevent fraud or risks;
Provide marketing and product-related information based on your preferences.

Device Information is used to:

Identify potential fraud (especially via IP address);
Improve and optimize our website;
Analyze customer behavior and marketing effectiveness.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties to help operate our business. For example:

We use Shopify to power our store ( );
We use Google Analytics to understand site usage ( ).

You can opt out of Google Analytics here: ( )

Important: SMS opt-in data and consent will not be shared with third parties.

We may also disclose your information to comply with legal obligations or to protect our rights.

SMS/MMS MOBILE MARKETING PROGRAM

APR ECOMMERCE LIMITED (“we,” “us,” “our”) offers a mobile messaging program (the “Program”). By opting in, you agree to receive marketing SMS/MMS messages, including checkout reminders.

Opt-In: You agree to receive messages after signing up.
Opt-Out: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to unsubscribe.
Message rates: Standard message and data rates may apply.
Frequency: Messages may be sent periodically.

For support, text “HELP” or email: contact@petarthaus.com
(Note: email cannot be used to unsubscribe.)

PROGRAM CONDITIONS

Messages may include marketing for printed products such as wall art and home decor.
Service is provided “as-is” and may not always be available.
We are not responsible for delayed or undelivered messages.

USER REQUIREMENTS

You must:

Have a compatible mobile device;
Be subscribed to a supported carrier;
Be legally eligible to use the service.

AGE RESTRICTIONS

Users must be at least 13 years old;
Users under 18 must have parental consent.

PROHIBITED CONTENT

Users may not send:

Illegal, harmful, abusive, or discriminatory content;
Malware or harmful code;
Unauthorized or unlawful promotions;
Protected health information;
Any content violating applicable laws.

DISPUTE RESOLUTION

Any disputes will be resolved through binding arbitration in the United Kingdom, handled by a qualified arbitrator under applicable rules. Both parties waive the right to jury trials and class actions.