🚚 Shipping Policy

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PROCESSING TIME

Orders are typically processed within 2–5 business days.

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SHIPPING TIME

Estimated delivery times:

• Canada: 5–7 business days
• USA: 3–5 business days
• International: 10–15 business days

(Shipping times may vary depending on location and demand.)

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TRACKING

Once your order ships, you will receive a tracking number via email.

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DELAYS

We are not responsible for delays caused by:

• Shipping carriers
• Customs
• High seasonal demand

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INCORRECT ADDRESS

Please ensure your address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

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LOST OR STOLEN PACKAGES

If your package is marked as delivered but not received, please contact the carrier first. We will assist where possible.

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CONTACT

For shipping questions:
contact@petarthaus.com